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Southwest Florida is known for its natural beauty
and extreme weather conditions, so it’s important
to have qualified air conditioning andSS heating
professionals available 24 hours a day. Nobody
knows that better than Al and Joan Graf, owners of
Performance Air, Inc. As previous owners of an
industrial mechanical contracting company in
southern New Jersey, the Grafs have 35 years
combined experience in air-conditioning and
heating installation, and the service industry.
Customer satisfaction is at the top of their
priority list, and the Grafs emphasize that every
employee at Performance Air is professional and
friendly. “All our employees are very loyal,
hard-working, and they go out of their way to help
our customers,” shares Joan, who is the office
manager and accountant. Both Joan and Al work with
their staff and customers daily. Al provides
estimates and quotes for commercial and industrial
jobs, and he also supervises day-to-day field
operations. Joan describes him as a hands-on
manager who “still loves being in the field and
working with our customers.”
“Key employees are essential to our smooth
operation,” says Al. “Kelly, our residential sales
representative, is a certified service technician
whose insight is valuable to our customers.” Joan
adds, “Holly, our dispatcher, schedules all
service calls, and all our jobs to keep things
moving along smoothly. In addition, all our
service and installation technicians are friendly,
professional and extremely competent.”
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Al explains that, “it’s important for customers to
know that our technicians receive an hourly rate
as opposed to a flat rate, and they do not receive
commissions.”
Performance Air specializes in both cooling and
heating for residential and commercial customers
and provides top quality sales, service and
installation. “Performance Air is a fully insured,
state-certified mechanical contractor, and will
pull all required building permits to insure all
work is in compliance with all local authorities,”
reports Al. “If you need a residential unit, we
are a dealer for Bryant, Amana, Lennox, Goodman
and American Standard brands.” Al adds that
Performance Air is a dealer for commercial and
industrial brands including Carrier, Trane and
Goodman. “We honor all manufacturers’ equipment
warranties.” In addition, Performance Air is an
approved Florida Power & Light independent rebate
contractor. Call today for a free quote or
estimate. “We are dedicated to providing quality
work at a fair price and prompt, professional
service,” expresses Al.
Written and Photographed by Terry Cylkowski
Printed March 2009
Web May 2009
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